This Cookie Policy explains how UtterFocus ("we", "us" or "our") uses cookies and similar technologies on https://utterfocus.com. It complements our Privacy Policy and is intended to help you understand, control and manage cookies on our site.

What are cookies?

Cookies are small text files stored on your device (computer, tablet or mobile) when you visit websites. They help us remember preferences, understand how the site is used, and make the site work properly.

Why we use cookies

We use cookies to:

• Enable essential website functions (e.g., secure access, form submissions)
• Analyze site usage and improve performance (analytics)
• Provide features such as chat or booking integrations
• Deliver relevant marketing and measure campaign effectiveness

Cookie categories we use

1. Strictly necessary (essential) cookies

These cookies are essential for the website to function and cannot be switched off in our systems. They are typically set in response to actions you make (e.g., form submissions, security settings, login).

2. Performance & analytics cookies

These cookies allow us to count visits and traffic sources so we can measure and improve performance. They help us know which pages are most and least popular and see how visitors move around the site.

3. Functionality cookies

These cookies enable enhanced functionality and personalization (for example, storing your region or preferred language).

4. Targeting & advertising cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant ads.

Typical cookies & third-party tools

We use, or our service partners may use, the following technologies (examples):

• Google Analytics : anonymous usage analytics to improve site performance.
• Plausible Analytics : privacy-first analytics (if used instead of GA).
• Stripe : payment processing (payment cookies handled by Stripe).
• Calendly / UtterFocus CRM / Intercom : scheduling, CRM and chat integrations (may set functional cookies).
• Cookie Consent Manager : tool used to remember your cookie choices.

Note: Third-party cookie names and purposes can change. We aim to list the main services we use; the authoritative list is provided by each provider's policy pages.

How long we keep cookies

Cookie durations vary by function:

• Session cookies: deleted when you close your browser
• Persistent cookies: range from a few days to several years depending on purpose (e.g., consents often saved for 12 months)

How to control cookies

You can manage cookie preferences in several ways:

1. Use the Cookie Consent Manager on our site to accept or reject non-essential cookies.
2. Change your browser settings to block or delete cookies. See vendor help pages for:
• Chrome
• Firefox
• Safari
• Edge
3. Opt out of targeted ads via the YourAdChoices or your region's ad opt-out pages.

Be aware that blocking cookies may break some features on the site (for example, logins, forms or the booking system).

How to withdraw consent

If you previously consented to non-essential cookies you may withdraw consent at any time by:

• Using the cookie settings link in the website footer
• Clearing cookies and site data in your browser
• Contacting us at privacy@utterfocus.com to request assistance

Changes to this Cookie Policy

We may update this Cookie Policy to reflect changes in the law or changes to the services we use. The most recent policy will always be published on this page with the updated date.

Contact

For questions about this Cookie Policy or your privacy choices, contact:

UtterFocus
Email: privacy@utterfocus.com